May 1, 2011 To: Midtown Home Improvements
I am writing this letter to thank you for a job well done on our new deck.  I have always loved sitting outside enjoying the backyard on a nice evening, and now I can enjoy it even more from the vantage of our beautiful new deck!  I would like to share my satisfaction with potential customers. I had been thinking about replacing my old deck for while, but it became a priority when my baby daughter was born. The old deck was a safety hazard, a second story deck with spaces where a small child could fall through. The paint wouldn’t stick anymore and large splinters were always a possibility.  The deck from Midtown is maintenance free, and most importantly is safe for my daughter. The deck comes with a gate that can be locked and the deck doesn’t have any spaces where a small child could fit through the railings.  While safety is my priority, aesthetics is also important. The decking is colored beautifully and has a nice wood grain pattern. I was particularly impressed with how the decking was used on the stairs as well. One concern that I had before purchasing the deck was that it would be slippery when wet. Slipping has not been a problem, the material provides good traction in the rain.

 I have received many compliments on the new deck and I could not be happier.  I took a leap of faith when I purchased the deck because I did not shop around or receive multiple bids. Midtown was the first company I contacted and after Robert Workman showed me the product I was convinced that I couldn’t find anything better. Not only was I satisfied with the deck itself, the Midtown staff was professional and pleasant. The construction team even worked in below freezing temperatures this January.  Thank you to Midtown, I look forward to using the deck for years to come.

With Thanks,

 Novak Family

Manchester, MO 63021 

We just want to write to say how pleased we are with our new deck. Everything turned out beautifully, and the finished product is even better than we imagined. The entire experience with Midtown has been a pleasant one, from the sales rep to the project manager who helped us tweak the design of our deck to make it even better and who answered all our questions thoroughly. The crew that built the deck  were troopers working in unbelievable heat with smiles on their faces. The project took less time than we expected. We had to wait for the lighted deck caps but everyone was good about keeping in touch with us and the installer was out the second the lights arrived. We are enjoying our deck very much and we are very happy with our investment and the quality of Midtown's work. We look forward to working with Midtown on future projects.

The Scott Family

New Deck

Striking appearance and quality build. Sets a new standard for competitors.

Willer Family

Afton, MO  63123

Deck

Check out our latest rating with the St. Louis Better Business Bureau

Every thing pertaining to our deck resurfacing was done to our satisfaction. The deck looks beautiful. Our salesman was very informative and followed up to make sure that every thing was to our satisfaction. One item on our order was missed and we called and the item was installed promptly and we were pleased with the results.

Bruner Family

Deck Project

We will be happy to give a reference at anytime. Thank you so much for a job well done.

Sontag Family

St. Charles

Deck replacement

The installer was outstanding and top notch, high quality work. Exceptional and very easy to work with. Your representative was very helpful thru the sales process, very patient and flexible during design.

Pvc Cellular decking, Kroy Vinyl Rails

We recently purchased a Deck from Midtown and we want to let you know how pleased we are with our purchase. the whole Midtown experience has been wonderful. The sales person did a great job of answering all our questions and gave us a great reason to make our purchase during his first visit to our house. We are sure glad that we made our purchase at that time because we not only got a good value but more importantly, we are now enjoying our deck that much sooner in the season.

We sure feel good about doing business with Midtown.

McChesney Family

St. Charles

Work was neatly done. Polite workers, always answered all questions. The work is precise and beatifully done.

West Family

St. Peters

Deck and Rails

The crew is a credit to the Midtown company. They were always professional and helpful in providing answers to our "many" questions.

Campbell Family

Overland, MO